SERVICEHIOS

ホテル向けクラウドシステム。客室タブレットから拡がる 新時代のビジネスソリューション。リコメンド機能:性別・年齢・人数の他、ご利用目的や指定条件により、お客様個々に関連したコンテンツやメニューを優先(追加)して表示します。記念日に、女性グループで、出張で、小さなお子様をお連れなど…利用目的や条件に適した施設案内やプラン紹介可能です。バイリンガル機能:年々増える外国人旅行者にも対応。英語・韓国語・中国語のほか、複数の言語で表示させることもできます。フルカスタマイズ対応:HIOSはホテル様の施設・サービス、業務形態によりご要望に合った構成で再設計・システム構築が可能です。HIOSに無いシステムの開発、オリジナルのデザインでユーザインターフェースを変更する事もできます。

特徴

  • INFORMATION
    インフォメーション
  • REQUEST/ORDER
    リクエスト・オーダー
  • SHOPPING
    ショッピング
  • RESERVATION
    予約
  • ROOM CONTROL
    ルームコントロール

リクエスト・オーダーサービスよりわかりやすく

現在時刻に合わせて提供時間帯のメニューを表ガイド機能やサポート機能など安心機能も充実。

提供(対応)時間帯を設定すれば、現在時刻に合わせて自動的にメニューを表示/非表示が可能。特にルームサービス(料理)のご注文では、朝、昼、夜、深夜と時間帯に合わせてメニューを表示することができます。

  • 時間を指定してリク
    エストやオーダーを送信

    時間指定機能
  • 複数の選択肢がある
    サービス・商品を
    組み合わせて注文

    複数選択
  • 注文といっしょに
    リクエストメッセージを送信

    メッセージ
  • 優待券・割引券やサービス
    券などを使って注文

    割引対応
  • 予めアルコール
    販売の制限/成年確認表示

    年齢制限

※ウェブと連動する事でお客様個々のオリジナルメニューを表示させる事もできます。

管理システム快適な操作と便利な機能は受注・管理システムにも

セクションごとの効率・連携・使いやすさを強化したHIOS受注システム。

受注システムと客室タブレットはクラウド(サーバー)で常に繋がり受注、稼動状況、工程など各セクションごとのステータスを統括。混雑時や人員不足時にも、状況に応じて適切なオペレーティングを速やかに実行します。受注画面には※タッチ式ディスプレイを採用。頻繁な入力・処理を必要とする電話からのオーダー入力をスムーズにします。
※通常ディスプレイも選択いただけます。

ウェブブラウザから、いつでも効率的な業務を-。

HIOS管理システムは、インターネット接続環境があれば現在お使いのPCよりご利用いただけます。基本管理機能、販売管理機能、在庫管理機能など充実した管理機能に加え、ホテル様のご要望より機能を追加、カスタマイズする事ができます。

指でタッチするだけでとにかく快適

カテゴリーやジャンルに整理された大きなメニューは直感的な操作で目的の情報をすばやく表示します。選ぶ:左右のスライド(フリック)、決定:タッチ(タップ)だけのシンプルな操作に加え、充実したガイド機能・閲覧機能を備えたタブレット型のインフォメーション(オーダー)システムです。ホテル専用に設計されたフォーマットはあらゆる情報を整理しはじめてご利用になる方でも気軽にご利用いただく事ができます。

ソファーでいつでもショッピングを

店舗の営業時間外でも、お部屋で続けてショッピングを楽しんでいただく事ができます。ご自宅へ発送・予約商品の申込みなど、店頭では面倒な手続きもスムーズに完了します。
※イベントガイド + ショッピング機能で、ホテルで開催される。イベントやフェアのチケット販売も可能です。

レストラン、商品、チケット先行の予約

レストランやリラクゼーションサロンなど、空席状況の確認/予約ができます。バレンタインやクリスマス、お正月など季節商品の予約販売や、ディナーショーなどのイベントチケットの先行予約販売など、ショッピング機能と併用して利用可能です。

くつろぎの空間を統一した操作で快適に

照明・空調、AV機器、一般家電など、あらゆる機器の操作をシンプルにひとつの画面にまとめる事ができます。
※コントロール機能、リモコン機能は、制御機器の取付け及び電設資材の交換が必要です。

お問い合わせ

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Please agree to the handling of personal information protection policy, upon agreeing to these terms please proceed by pressing the Send button.

What is this Privacy Policy for?
This privacy policy is for this website [www.useya.co.jp] and served by USEYA. and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all Japanese national laws and requirements for user privacy.

Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with Japanese Spam Laws detailed in the Privacy and Electronic Communications Regulations. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with Japanese Spam Laws and the Privacy and Electronic Communications Regulations subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Cottages in Pembrokeshire.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information
Data Protection Act 1998
Privacy and Electronic Communications Regulations
Privacy and Electronic Communications Regulations - The Guide
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Linkedin Privacy Policy
Mailchimp Privacy Policy
Fillable PDF Forms Creation
Website Privacy Policy Template
v.2.0 April 2013 Edited & customised by:
USEYA Koushin Building 3rd Floor, 11-13 Chikko 4 Chome, Minato-ku, OSAKA, 552-0021 JAPAN


Koushin Building 3rd Floor, 11-13 Chikko 4 Chome, Minato-ku, OSAKA, 552-0021 JAPAN

We handle a variety of System Development, Website Production, International E-Commerce Systems, Drone Video & Photography and Wearable Technology. Please don't hesitate and contact us for any system related needs.
Contact us via phone or via the Contact's page for price estimates and/or consulting.


For Price Estimates & Consulting

CONTACT

TEL : 06-6577-8444
Operating Hours: 10:00 - 18:00